Unleash new productivity using your existing Microsoft® Office Installation!

Track and Manage Help Desk and Service Requests using Microsoft Office and the Web

trophyAward-Winning Software for IT, Facilities, HR, Customer Service, and more!

CCS HelpDesk and CCS Service Request applications increase staff productivity and improve service levels for all types of departments. Built upon Microsoft® Outlook, Office and the Web,  Crow Canyon products leverage what your organization is already using - Outlook e-mail, tasks and calendaring so you can coordinate support resources, schedule appointments and assign tasks.

Streamline business processes across your organizations. Use existing workflow and forms with high user acceptance rates.  Don't overspend on expensive enterprise Help Desk, BPM. Service Desk and Work Order systems, discover what we can do for much less!

corporate services

Automate employee service request workflow across departments for:

customer service 

Improve service to your customers, power support staff  productivity for:

 industry specific

Track and manage service requests for specific industry applications:

  All Crow Canyon Products are:
Easy to use with high user acceptance rates
Requests submitted by email, Outlook, or Web.
Simple yet full featured
Approvals, notifications, escalation
Simple install and deployment
No new hardware or software
Scale from small to large organizations
Flexible and customizable
Configurable forms and workflow
Link to your existing forms and policies

 

request process

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Discover what over 2000 organizations worldwide using our products already know. Gain more productivity from existing technology to provide a powerful, yet simple and cost effective application to automate all of your service request needs.     

 

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Customers

Over 2,000 organizations worldwide, For a partial list, click here.


Latest News

CCS Service Request  for Facilities Announced

 
 
 
 
 

 Why Crow Canyon?

There are lots of other help desk applications out there, so what is our advantage?